frequently asked questions

dockaboat is an online platform that connects boat owners with dock owners who are looking to rent out their dock space. As a dock owner, you can list your dock on dockaboat, set your own prices and availability, and receive payment directly from boaters.

1. Download the dockaboat app from the App Store or Google Play, or visit dockaboat.app on the web.
2. Open the app and tap “Sign Up.”
3. Fill in your personal information including your name and phone number.
4. Enter your email address and create a secure password.
5. Select “Dock Owner” on the user type page.
6. Enter your dock details including location, availability, and rental price.
7. Add your payout method.
8. Review and agree to the terms and conditions.
9. Tap “Confirm” and your dock will be live for boaters to find and book.

You have complete control over your rental price. Set a rate that works for you based on the size, location, and amenities of your dock. You can update your price at any time.

dockaboat handles all payment transactions between boat owners and dock owners. Payouts are sent directly to your preferred bank account via Stripe after each completed booking.

dockaboat has a built-in messaging system that lets you communicate directly with boaters. You can use it to answer questions, coordinate check-in and check-out times, and share any details they need before arrival.

We require all dock owners to provide a safe and well-maintained environment for guests. We encourage dock owners to regularly inspect their dock for potential hazards and keep it in good condition.

If you are unable to honor a reservation, please cancel it as soon as possible so your guest has time to make alternate arrangements. Contact us at support@dockaboat.app and we will help you handle the cancellation.

Yes. You can pause or remove your listing at any time directly from the app or the web platform.

1. Download the dockaboat app from the App Store or Google Play, or visit dockaboat.app on the web.
2. Tap “Sign Up” and fill in your personal information including your name and phone number.
3. Enter your email address and create a secure password.
4. Select “Boat Owner” on the user type page.
5. Browse available docks by location, date, and boat size.

Search for available docks on the dockaboat app or website by entering your location, dates, and boat size. You will see a list of available docks that match your criteria, complete with photos, descriptions, and reviews.

Once you find a dock you like, you can book it directly through the app or website. Most hosts confirm in minutes. You will receive a booking confirmation once your reservation is accepted.

You can pay for your dock rental directly through the dockaboat app or website using a secure payment method powered by Stripe.

If you need to cancel, do so as soon as possible to avoid cancellation fees. Review the cancellation policy for your specific booking before confirming your reservation. For full details see our Terms and Conditions.

If you encounter any issues with your dock rental, contact our support team through the app or at support@dockaboat.app . We are here to help resolve any problems and make sure your experience is smooth and enjoyable.

Yes. You can message the dock owner directly through the app before and after booking to ask questions or coordinate your arrival.